[Stephan Whelan]

Hi Guys,

I spoke to ScubaStore and have some answers for you.

Over the summer period they have been rather short-staffed and order numbers have been rising. As such they have been pushed to cover all queries coming in. They are very apologetic regarding this and are, as of next week, increasing the number of staff on customer facing duty.

With regards to the Suunto D3 - this is a problem with the supplier. Apparently they have been having significant problems getting stock from the supplier and this has led to a lack of stock for customers.

Overall both ScubaStore and DeeperBlue.net apologise for any problems whilst using the store and rest assured that all effort is being made to rectify these problems.

I will be having several meetings at DEMA with ScubaStore directors and will be stressing all points raised here.

In the meantime, please don't hesitate to contact me via email or PM.

Thanks!