[Freediver81]

For all Employees Who Work With Rude Customers.
>>
>> An award should go to the Virgin Airlines gate attendant in Sydney
some
>> weeks ago for being smart and funny, while making her point, when
>> confronted with a passenger who probably deserved to fly as cargo.
A
>> crowded Virgin flight was cancelled after Virgin's 767s had been
>>withdrawn
>> from service. A single attendant was re-booking a long line of
>> inconvenienced travellers. Suddenly an angry passenger pushed his
way to
>> the desk. He slapped his ticket down on the counter and said, "I
HAVE to
>> be on this flight and it HAS to be FIRST CLASS".
>>
>> The attendant replied, "I'm sorry, sir. I'll be happy to try to
help
>>you,
>> but I've got to help these people first, and I'm sure we'll be able
to
>> work something out." The passenger was unimpressed. He asked
loudly, so
>> that the passengers behind him could hear, "DO YOU HAVE ANY IDEA
WHO I
>> AM?" Without hesitating, the attendant smiled and grabbed her
public
>> address microphone: "May I have your attention please, may I have
your
>> attention please," she began - her voice heard clearly throughout
the
>> terminal. "We have a passenger here at Gate 14 WHO DOES NOT KNOW
WHO HE
>> IS. If anyone can help him find his identity, please come to Gate
14."
>> With the folks behind him in line laughing hysterically, the man
glared
>>at
>> the Virgin attendant, gritted his teeth and said, "F... You!"
Without
>> flinching, she smiled and said, "I'm sorry sir, but you'll have to
fly
>> QANTAS for that service."
>>