ayakaiwe,
OK, I will take care of you. First of all I am the Imersion rep for north america and fortunately I have an extra Imersion Essential handle (complete with trigger) I will send you for free. All you need to do is pay for shipping.
Second, I suggest from now on you buy gear from me so you don't suffer with any more poor quality items and poor customer service.
Here is a link to a thread with ten pages that will prove my customer service reputation:
jimdoe2you where are you - Spearfishing Planet
Here is the link to my store (still under construction, but open):
The Spearfishing Store
I don't like to hear stories of people getting ripped off, so I will assist you with some extra discount for gear that you need. Just contact me through a PM.
Thanks,
Jim
