Quote:
Originally Posted by mishu1984
ayakiawe: please understand that most of us feel that this website is not for flamming or writting bad reps, regardless of whether it is diserved or not. jimdo2you offered his help, which i would be more than glad to take at this point if i were in your situation.
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Ayakiawe,
Apart from the legal issues of posting people's private details online without their permisson, Mishu sums it up quite well, Deeperblue has the responsibility to keep neutral in these situations. Apart from the fact that it's physically impossible to know what really happens on both sides, - that would call for an investigation, it's simply not the forum's purpose, we don't have the desire nor the time to intervene in these situations.
If someone really has consistent problems with a vendor that are not due to poor communications, language difficulties, or external influences, such as strikes, for example, and you want to really warn others about it, there are other ways to go about it.
Instead of using private details, use the company name. For example a thread with:
Has anyone else had problems with Shabby Shafts Corperation? They seem to take a long time to deliver and then it's not what I wanted! Or whatever. But keep it clean, don't insult by calling them theives or scammers, state the problem and be honest as to if there could be a language problem or a misunderstanding.
This way you can see if others have been having the same problems or not, or if on the contrary, people have had generally good experiences and your situation is rare. My feeling is that with any company, most orders will be OK, but there will inevitably be mistakes that can cause some dissatisfaction with a few clients. However, imagine that a company has 1,200 good orders a year, but 12 where there has been some difficulty -(that eventually gets sorted out). If those 12 people all went to a forum and started to post on how much trouble they had and how these people were ripping them off, there would be a totally distorted view of the reality of the company's services and quality. Yet it could be enough to spread such a bad reputation as to seriously harm the company. Any company that wishes to keep doing good business has to bend over backwards to satisfy their customers, otherwise they won't survive long.
Problems happen all the time, and sometimes you have to invest with a little time, a little goodwill and alot of patience. Most things do get sorted out. What is important is the "intent" behind the problem, how do we know, without knowing the people involved, if they are just having some temporary problem, late supplies from their factories e.g., are just a bit (or very) disorganized with no bad intentions or really are a scamming outfit just to get your money?
I really doubt that one could make a lot of money ripping people off in the spearfishing/freediving community - everybody pretty much knows each other and word would spread as fast as a praire fire burning their reputation to ashes in the wink of an eye.
