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Old July 18th, 2008
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billder99 billder99 is offline
Doyle
 
Join Date: Dec 2006
Location: Loreto, Baja Sur, Mexico
Posts: 56
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Riffe customer service

I have read some not-so-good things here regarding Riffe... sometimes nice to hear the other side. I had a problem with the trigger mechanism on my 3 yr old E100... the seer would not engage the spear notch. Sent an e-mail to Riffe asking for a procedure to remove the trigger mechanism (not easy). Jay Riffe called yesterday, gave me a quick and easy solution.

Every company has problems. It is not the "problem" that is the problem... it is how the problem is handled. I cast (1) personal positive vote for Riffe and their customer service.
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