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| Freediving Equipment Freediving equipment discussion. |
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#1
July 18th, 2008
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I have read some not-so-good things here regarding Riffe... sometimes nice to hear the other side. I had a problem with the trigger mechanism on my 3 yr old E100... the seer would not engage the spear notch. Sent an e-mail to Riffe asking for a procedure to remove the trigger mechanism (not easy). Jay Riffe called yesterday, gave me a quick and easy solution.
Every company has problems. It is not the "problem" that is the problem... it is how the problem is handled. I cast (1) personal positive vote for Riffe and their customer service.
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BD - livin' & lovin' on the Sea of Cortez 
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#2
July 18th, 2008
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I called Riffe for some questions about gear and Julie Riffe answered the call. Gave me some great pointers. Mentioned some things I never thought to look for. I was very impressed. I would rate their CS top notch from that.
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