Hi,
I am trying to get what appear to be some fairly complicated account issues sorted. I have not used this account for 2 years or more and its registered under an old email address no longer in use. After recently being able to begin diving again after an accident the forums were my first port of call. I couldn't at the time remember or retrieve my log in details for this account so tried to create a new one using my new email address. The account activated but was flagged as potentially duplicate and I was unable to post. I am not sure if the flag was due to this account or the fact I once opened an account on behalf of a local spearfishing company while I was working for them. Although I don't believe that account carried any of my details and I no longer work or have affiliation with them. The business account was I believe under the user name CrystalVis and the account I attempted to open recently under the user name of Joe The Fish. Obviously I have now remembered my password for this account but cannot change my email as it is now registered on the Joe The Fish account. I do not wish to hold multiple accounts just one account that is linked to my current and valid email address so I can post and receive notifications. Is there anything that can be done to facilitate this? In my mind the ideal solution would be for this account to be deactivated and my Joe The Fish count unlocked. As for the CrystalVis account it should not be affiliated to me in anyway as I have no connection to it aside from the initial creation on behalf of an employer. Any help or guidance is appreciated, and any email contact is best conducted through the address registered to the Joe The Fish account or I won't receive it. Hoping this can be sorted in some way as soon as possible.
Many thanks
Joe Bowtell
I am trying to get what appear to be some fairly complicated account issues sorted. I have not used this account for 2 years or more and its registered under an old email address no longer in use. After recently being able to begin diving again after an accident the forums were my first port of call. I couldn't at the time remember or retrieve my log in details for this account so tried to create a new one using my new email address. The account activated but was flagged as potentially duplicate and I was unable to post. I am not sure if the flag was due to this account or the fact I once opened an account on behalf of a local spearfishing company while I was working for them. Although I don't believe that account carried any of my details and I no longer work or have affiliation with them. The business account was I believe under the user name CrystalVis and the account I attempted to open recently under the user name of Joe The Fish. Obviously I have now remembered my password for this account but cannot change my email as it is now registered on the Joe The Fish account. I do not wish to hold multiple accounts just one account that is linked to my current and valid email address so I can post and receive notifications. Is there anything that can be done to facilitate this? In my mind the ideal solution would be for this account to be deactivated and my Joe The Fish count unlocked. As for the CrystalVis account it should not be affiliated to me in anyway as I have no connection to it aside from the initial creation on behalf of an employer. Any help or guidance is appreciated, and any email contact is best conducted through the address registered to the Joe The Fish account or I won't receive it. Hoping this can be sorted in some way as soon as possible.
Many thanks
Joe Bowtell
Welcome back.