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DNW Works Customer Service Representative

Thread Status: Hello , There was no answer in this thread for more than 60 days.
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Staff member
Jul 4, 2011
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CA, North America American Underwater Products
Outdoor Enthusiast Needed for Customer Service Representative
American Underwater Products, a manufacturer that specializes in diving and watersports products for the outdoor market and more, is currently accepting applications for multiple positions in Sales/Customer Service at our San Leandro, California World Headquarters. Come work for one of the most exciting employers in the East Bay!

Wanted – An experienced, motivated and professional Customer Service (CS) Representative, who has the desire and ability to work directly with dealers in a call center environment. Sales experience is a plus, along with strong product knowledge, problem solving, time management, and a positive attitude.
Must be a team player and demonstrate a high degree of focus, willingness to learn, and work prioritization.
As a CS Representative, you will be responsible for effectively administering and processing the following:
  • Transactional and/or informative conversations with the dealers/consumers via the phone and/or email
  • Order processing, placing and tracking
  • Managing the dealer account profiles, assuring accuracy and up to date information
  • Directing communication to and from our Customers using the phone and email (Outlook)
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