deeperblue exclusives

[kirkerik]

i have seen the book "manual of freediving" advertised here and was looking for it all over deeper blue. I looked in the store as well and could not find it anywhere.

I eventually ordered the book elsewhere.

While visiting db forums a pop-up ad showed the book at deeperblue exclusives.

Why is the book not available to members in the db store?

I can not find an address or telephone number through which to contact deeper blue exclusives.

Where would the book ship from if i was to order it?

Is the book in stock or would i be waiting with db exclusives as well?

I would rather support deeper blue and purchase the book here especially if the wait were not as long, but for lack of information i will wait for the big name store to acquire one.

Can anyone enlighten me as to the mysterious "manual of freediving" and db exclusives?

Sincerely,
kirk

 

[Stephan Whelan]

Kirk,

We've only just launched the DB Exclusives store. We've stocked it with a small number of items and it's slowly growing (we're launching 3 new products into the store next week).

The Manual Of Freediving is currently out of stock in lots of stores (Amazon for example) but we have a limited number in stock right now. We have warehouses in both the UK and West Coast USA (although this one is only coming online next week). The big issue is that the book is currently being reprinted and we only have stock in our UK warehouse so the item would be shipped from the UK with delivery costs to the USA. We also have a discount offer running on DB Exclusives that if you share the link of DB Exclusives on Facebook a discount code appears for you to get 15% off your order...click on the tab that appears on the bottom right of your screen when on the DeeperBlue.com Exclusives homepage.

As for the DeeperBlue.com Scubastore - unlike DB Exclusives which is a store we own and operate - the ScubaStore is run by ScubaStore.com in Spain and is not something we have any control over.

 

[kirkerik]

Thank you Stephan Whelan.

It all makes sense now. Any idea on how long a shipment from the UK to NY would take? I'll investigate further...

Kirk

 

[Stephan Whelan]

Normally no longer than 5 working days. It is shipped airmail tracked so normally is pretty quick. Customer in Russia got it in 3 days last week.

 

[kirkerik]

Had i looked on the "about us" page at Deeper Blue Exclusives it would have answered one of my questions. Sorry about that.

kirk

 

[Stephan Whelan]

No problem - i'm here to help as well

 

[kirkerik]

Normally no longer than 5 working days. It is shipped airmail tracked so normally is pretty quick. Customer in Russia got it in 3 days last week.

That's pretty good! I'll certainly consider ordering the book through Exclusives. Now to see if i can cancel the other order.

kirk

 

[kirkerik]

hey i just placed my order at 3:44 pm eastern standard time and got a shipping confirmation at 3:52 pm EST!

i expected the book to go out tomorrow at the earliest since the UK is what five hours ahead of us. It must be nearly 9 pm over there. You must have them working around the clock.

 

[Stephan Whelan]

Glad you are impressed Most of it is automated - once you place an order I review it and once I click authorised the shopping system passes the order to our fulfilment company.

The order is going to go out first thing in the morning (UK time) so should be with you mid week. You'll get a further email with a tracking number that will allow you to watch progress.

Anyway - enjoy the book when it gets to you. Do let me know when it arrives!