For those of you in the market for a dive watch and who may be considering a purchase over the internet, please read:
After 9 months of trying to work through my problems with TimeToTime.com, American Express informs me that regardless of how unethically TTT transacted their sale, they are a foreign company and American Express cannot interfere with their stated policies.
American Express did not seem to care that they are in a relationship with a vendor using Amex as a payment pass through for spurious transactions.
TimeToTime.com sent me a watch (with the wrong dial face) 5 months after the original transaction (after stating a 6 week delivery), 3 months after receiving my cancellation (their receipt is electronically documented for both the fax and email they received), and without contacting me to find out "if I maintained my order" after numerous delays (a policy published on their web site as a term of sale).
DEBBIE SMITH and JOHN BERTANI WHO MANAGE TIMETOTIME.COM ARE UNETHICAL MERCHANTS BORDERING ON CRIMINAL. THEY TAKE ADVANTAGE OF THEIR OVERSEAS STATUS TO RENDER RECOURSE THROUGH YOUR CREDIT CARD COMPANY USELESS.
American Express should be ashamed to be associated with such an organization.
PLEASE FELLOW BUYERS, DO NOT ALLOW YOURSELVES TO BE PUT IN SUCH A POSTION BY TIMETOTIME.COM or anyone else for that matter.
After 9 months of trying to work through my problems with TimeToTime.com, American Express informs me that regardless of how unethically TTT transacted their sale, they are a foreign company and American Express cannot interfere with their stated policies.
American Express did not seem to care that they are in a relationship with a vendor using Amex as a payment pass through for spurious transactions.
TimeToTime.com sent me a watch (with the wrong dial face) 5 months after the original transaction (after stating a 6 week delivery), 3 months after receiving my cancellation (their receipt is electronically documented for both the fax and email they received), and without contacting me to find out "if I maintained my order" after numerous delays (a policy published on their web site as a term of sale).
DEBBIE SMITH and JOHN BERTANI WHO MANAGE TIMETOTIME.COM ARE UNETHICAL MERCHANTS BORDERING ON CRIMINAL. THEY TAKE ADVANTAGE OF THEIR OVERSEAS STATUS TO RENDER RECOURSE THROUGH YOUR CREDIT CARD COMPANY USELESS.
American Express should be ashamed to be associated with such an organization.
PLEASE FELLOW BUYERS, DO NOT ALLOW YOURSELVES TO BE PUT IN SUCH A POSTION BY TIMETOTIME.COM or anyone else for that matter.
