Dive Center Manager – New Four Seasons Hotel Dive Centre
Dive Center Manager Required – Hawaii
Are you ready for your next big adventure?!
Fasten your seat belt and take off to your new ohana (home) on the island of Lana’i where not one but two Four Seasons Resorts offer amazing experiences for you, your family and our guests! We are the ONLY Four Seasons Resort in the world to have our own island dedicated to both of our properties. The island of Lana’i is undergoing amazing changes that will put us on the map as a destination for luxury travel and adventure.
Safe, welcoming and beautiful, Lana’i offers all the conveniences of a big city, without the headache of traffic, pollution and crime. With Maui only a ferry ride away, even you have your own private piece of paradise to call home, after a long day of shopping at Costco! Working and living on Lana’i will challenge you to grow, think outside the box and give you the opportunity to be a part of a team where you can have a direct impact on creating the ultimate guest experience. Great for families and singles of all ages and backgrounds Lana’i just might be a place you never heard of but, once you get here, you will never want to leave!
For more information on living in Lana’i please reference the below websites:
http://www.lanaicommunityinfo.com/
http://www.explorelanai.com/
Four Seasons Lana’i Benefits
Competitive Salary
Relocation Package
Incentive Bonus
Company supplied stylish uniforms for all levels with complimentary dry cleaning
Comprehensive Medical Benefits with your choice of PPO & HMO Plans
Company Paid Medical Travel to Oahu
Generous Paid Time Off Plan
FREE Nights at other Four Seasons Hotels & Resorts Worldwide
Company Sponsored 401(k) with Employer Match
Special pricing at Resort F&B Outlets
Special pricing at Resort Spa
Discounted Green Fees
Complimentary resort fitness center access
Complimentary access to resort fitness classes
Work and Live in Paradise!
We are in process of opening up our very first Dive Center catering exclusively to Four Seasons guests and we are looking for the Dive Center team starting with the Dive Center Manager. All interested candidates can send their resume directly to: Meagan Pulia, Assistant Director of Human Resources at meagan.pulia@fourseasons.com
Position Requirements
Dive Center Manager – Major Responsibilities
General
General
1. Maintains an organized administration of departmental and personnel records, including rostering and leave planning
2. Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook
3. Conducts daily briefing and monthly departmental meeting (with minutes copied to division head) and participates in meetings when invited
4. Provides regular and fair performance feedback to employees, formally and informally as appropriate
5. Is seen as a hands-on leader, assists employees in crunch times; Walks the talk
6. Maintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply
7. Promotes and ensures a safe working environment
8. Performs any additional duties as assigned
Departmental
1. Keeps abreast of current dive equipment, retail products, trends and technologies
2. Where appropriate, personally escorts guests on dive excursions
3. Actively ensures the skills and knowledge development of the department’s employees with regards to Retail Sales, the marine environment and Padi qualifications
4. Liaises with the Recreation department to ensure seamless guest experiences
5. Ensures boat safety procedures are adhered to at all times
6. Systematically conducts standard tests during shifts
7. Assist other departments as required in resolving problems, crunch assistance, handles guest problems and complaints, keeps management well-informed via Glitch Recovery Program
Diversjobs Comment - Mermaids dive center in Pattaya Thailand offer both MSDT & PADI Staff Instructor training for dive jobs. If you are working ultimately towards being a dive center manager then the Dive Resort Business Management training held at Mermaids could be very beneficial. Mermaids professional dive training can be seen here…
The post Dive Center Manager: Lanai Hawaai appeared first on Divers jobs - Scuba Diving Jobs.
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Dive Center Manager Required – Hawaii
Fasten your seat belt and take off to your new ohana (home) on the island of Lana’i where not one but two Four Seasons Resorts offer amazing experiences for you, your family and our guests! We are the ONLY Four Seasons Resort in the world to have our own island dedicated to both of our properties. The island of Lana’i is undergoing amazing changes that will put us on the map as a destination for luxury travel and adventure.
Safe, welcoming and beautiful, Lana’i offers all the conveniences of a big city, without the headache of traffic, pollution and crime. With Maui only a ferry ride away, even you have your own private piece of paradise to call home, after a long day of shopping at Costco! Working and living on Lana’i will challenge you to grow, think outside the box and give you the opportunity to be a part of a team where you can have a direct impact on creating the ultimate guest experience. Great for families and singles of all ages and backgrounds Lana’i just might be a place you never heard of but, once you get here, you will never want to leave!
For more information on living in Lana’i please reference the below websites:
http://www.lanaicommunityinfo.com/
http://www.explorelanai.com/
Four Seasons Lana’i Benefits
Competitive Salary
Relocation Package
Incentive Bonus
Company supplied stylish uniforms for all levels with complimentary dry cleaning
Comprehensive Medical Benefits with your choice of PPO & HMO Plans
Company Paid Medical Travel to Oahu
Generous Paid Time Off Plan
FREE Nights at other Four Seasons Hotels & Resorts Worldwide
Company Sponsored 401(k) with Employer Match
Special pricing at Resort F&B Outlets
Special pricing at Resort Spa
Discounted Green Fees
Complimentary resort fitness center access
Complimentary access to resort fitness classes
Work and Live in Paradise!
We are in process of opening up our very first Dive Center catering exclusively to Four Seasons guests and we are looking for the Dive Center team starting with the Dive Center Manager. All interested candidates can send their resume directly to: Meagan Pulia, Assistant Director of Human Resources at meagan.pulia@fourseasons.com
Position Requirements
- Has 3-4 years of relevant experience in dive center operations
- Possesses aptitude, management skills and upward mobility
- Possesses excellent English, math and psychometric abilities
- Possesses business acumen, well developed guest engagement skills and personal flair
- Holds PADI IDC Staff Instructor level or higher certification
Dive Center Manager – Major Responsibilities
General
- Builds a motivated and skilled dive center team, leads by example and instills a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programs
- Actively plans and manages the career development of every employee through effective coaching, training and by instilling company values; is concerned for employees’ continuous development and personal growth
- Organizes and manages the department in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals; promotes harmony between departments
- Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
- Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals
- Prepares annual plans and forecasts, consistently monitors and manages budgetary goals
- Conceptualises and implements fun and entertaining diving activities and excursions for guests of all ages and cultural backgrounds, in keeping with the resort environment and the company’s style
- Implements and ensures adherence to all PADI and Four Seasons Dive Standards; ensures highest levels of diving safety for guests and staff.
- Ensures the resort’s Dive offering remains current and in keeping with customer expectations
- Maximises Dive retail sales by ensuring current product lines and optimized stock levels
- Coordinates with Marine Biology consultants in view of integrating marine biology into the guest experience
- Reviews daily arrivals to ensure proper handling of VIP’s, return guests, groups, etc. Schedules staff accordingly to ensure proper coverage due to business demands
- Takes initiative and ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur; exceeds expectations
- Promotes the maintenance of guest preference records (Guest History) and the creation of individual and personalized holiday experiences
- Works towards achieving and exceeding budgeted revenues. Monitors sales and financial targets. Promotes and upsells excursions to guests, customizing where necessary to meet or exceed guest expectations and create memories
General
1. Maintains an organized administration of departmental and personnel records, including rostering and leave planning
2. Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook
3. Conducts daily briefing and monthly departmental meeting (with minutes copied to division head) and participates in meetings when invited
4. Provides regular and fair performance feedback to employees, formally and informally as appropriate
5. Is seen as a hands-on leader, assists employees in crunch times; Walks the talk
6. Maintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply
7. Promotes and ensures a safe working environment
8. Performs any additional duties as assigned
Departmental
1. Keeps abreast of current dive equipment, retail products, trends and technologies
2. Where appropriate, personally escorts guests on dive excursions
3. Actively ensures the skills and knowledge development of the department’s employees with regards to Retail Sales, the marine environment and Padi qualifications
4. Liaises with the Recreation department to ensure seamless guest experiences
5. Ensures boat safety procedures are adhered to at all times
6. Systematically conducts standard tests during shifts
7. Assist other departments as required in resolving problems, crunch assistance, handles guest problems and complaints, keeps management well-informed via Glitch Recovery Program
Diversjobs Comment - Mermaids dive center in Pattaya Thailand offer both MSDT & PADI Staff Instructor training for dive jobs. If you are working ultimately towards being a dive center manager then the Dive Resort Business Management training held at Mermaids could be very beneficial. Mermaids professional dive training can be seen here…
The post Dive Center Manager: Lanai Hawaai appeared first on Divers jobs - Scuba Diving Jobs.
Continue reading...