• Welcome to the DeeperBlue.com Forums, the largest online community dedicated to Freediving, Scuba Diving and Spearfishing. To gain full access to the DeeperBlue.com Forums you must register for a free account. As a registered member you will be able to:

    • Join over 44,280+ fellow diving enthusiasts from around the world on this forum
    • Participate in and browse from over 516,210+ posts.
    • Communicate privately with other divers from around the world.
    • Post your own photos or view from 7,441+ user submitted images.
    • All this and much more...

    You can gain access to all this absolutely free when you register for an account, so sign up today!

DO NOT EVER BUY A BESTDIVE WETSUIT! - Horrible customer service from them

Thread Status: Hello , There was no answer in this thread for more than 60 days.
It can take a long time to get an up-to-date response or contact with relevant users.

JJ Dar

New Member
Apr 14, 2024
2
0
1
36
DO NOT EVER BUY A BESTDIVE WETSUT! I want to share the horrible experience I've had dealing with Bestdive wetsuits.

I bought a Bestdive custom wetsuit and immediately after using it, the stitching is falling apart. This is due to the poor design of their velcro beavertail which cuts into the pants of the suit. I've spoken to 2 different freedive stores here in SoCal and numerous freedive buddies and they all agree with me.

I've sent dozens of emails, instagram/Facebook messages and WhatsApp messages and Bestdive refuse to acknowledge any issue and have now stopped replying to me (7 messages in the last 2 weeks with no reply). By the way, EVERYTIME it takes at least 5 or more messages for them to even reply to you. They really don't care about any customer follow up and just want you to place the order and then never communicate with you should you have a problem. Now I'm stuck with a $500 custom open cell suit that is falling apart at the seams.

Mary and the team at Bestdive are totally incompetent and should not be doing business. In my 20 years of dealing with dive companies, they by far have shown the worst display of customer experience I've ever dealt with. Avoid this terrible company at all costs. #bestdive #bestdivesucks
 
DeeperBlue.com - The Worlds Largest Community Dedicated To Freediving, Scuba Diving and Spearfishing

ABOUT US

ISSN 1469-865X | Copyright © 1996 - 2024 deeperblue.net limited.

DeeperBlue.com is the World's Largest Community dedicated to Freediving, Scuba Diving, Ocean Advocacy and Diving Travel.

We've been dedicated to bringing you the freshest news, features and discussions from around the underwater world since 1996.

ADVERT