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There are several divers here that tried to obtain a luno and finally bit the bullet and got a Dolfin. Picking their brains on their decesion process, especially why the luno, would be useful.
On reflection, I think I may like it better with Chip's suggestion:
"Whichever model you choose, all Smith Aerospace fins are crafted to be comfortable and easy to travel with."
It feels a little stronger than "Regardless which model you choose..."
Agree? Disagree? And the big question; will it appeal to divers who are not actively considering a monofin and get them to reconsider? Is there a better way to reach that demographic?
aI don't have a written warranty, which is mainly an issue of liability. If you create a setting that establishes a false understanding of reliability, and then something bad happens, you can sometimes be held liable for the outcome. A warranty is diametrically opposed with the concept of 'experimental diving equipment'.
The reality is that if something happens to hardware that I make, I've just been replacing the parts for people. That won't go on forever, but so far, it has included hardware that is now over 4 years old. Repairs have been few and far between. I've sent out 2 replacement fin tips (would have been only one if I wrote this last week), and a replacement string for one that chafed on the edge of the foil and eventually broke the string. The 2 fin tips went to the 2 oldest X fins out there. They were both my personal fins, which makes them the first Xs to go into service (i.e. - they are both older than the product since it was made available to purchase). I used them a lot, and sold them both to others who have continued to use them a lot.
So, I've stood by my products even though I haven't put a defined warranty into writing which reflects that.
Above and beyond what should be expected,but since so little has gone wrong it's understandable to do this to keep customers happy.I don't have a written warranty, which is mainly an issue of liability. If you create a setting that establishes a false understanding of reliability, and then something bad happens, you can sometimes be held liable for the outcome. A warranty is diametrically opposed with the concept of 'experimental diving equipment'.
The reality is that if something happens to hardware that I make, I've just been replacing the parts for people. That won't go on forever, but so far, it has included hardware that is now over 4 years old. Repairs have been few and far between. I've sent out 2 replacement fin tips (would have been only one if I wrote this last week), and a replacement string for one that chafed on the edge of the foil and eventually broke the string. The 2 fin tips went to the 2 oldest X fins out there. They were both my personal fins, which makes them the first Xs to go into service (i.e. - they are both older than the product since it was made available to purchase). I used them a lot, and sold them both to others who have continued to use them a lot.
So, I've stood by my products even though I haven't put a defined warranty into writing which reflects that.
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I think you accidentally typed "rife" instead of "ripe" but it fits perfectly!...
+10..,Hi Ron,
don't worry too much. My gut feeling tells me that you're on the right track. I was following DB now actively for only a bit more than a year, but one thing which always impressed me were the recommendations people gave each other for certain products. When talking about the "classical" monofins, word got around which brands or suppliers were good and reliable, and people followed these recommendations. I never came across those names except here, but the products were bought based on good referrals.
I stumbled over an interesting number recently, that up to 60% of the new business of a company can come from positive referrals. Also, if the quality of a said product dropped or was not satisfactory for any reason, word also spread pretty quickly.
Which in turn means, that a quality product and happy customers will make sure that the business will grow.
Hang in there Ron, I'd be surprised if the community would let you down. There's always a quick and easy way to make a profit, but running a "sustainable" business is an entirely different story. I think you have it pretty much figured out, and I definitely don't want to believe that your efforts won't go unrewarded!
I was just thinking about how much easier it would be to turn a profit when you leverage a years worth of advertising that you don't pay for to generate sales for products that you don't make.
- Feeling a bit frustrated with a situation I can't do anything about...
Hey guys, let me know what you think of this write-up (the picture is just for fun):
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Whether you are a seasoned swimmer or taking your first dip in the water, you could always use a bit of help. Most guys do fine swimming on their own, but those who want a bit more power and performance can invest in a monofin.
This swimming accessory helps swimmers move through the water with little effort. The high-tech hydrofoil is crafted to mimic the fins of natural marine life, such as tuna or marlin, and DOL-Fin hydrofoils have set multiple records in the competitive sport of freediving. That being said, DOL-Fin monofins are not just for competitive athletes, recreational divers can also benefit from the power and efficiency they provide.
Smith Aerospace’s monofins fins are some of the best fins you can get. They have been developed and vetted within the rigorous environment of competitive freediving. The DOL-Fin’s patented hydrofoil designs allow for a unique combination of performance and comfort that is not attainable with any other brand or design currently available. You can zip through the water effortlessly without having to sacrifice comfort, and the unique bold look will really catch the eyes of strangers making you the envy of the beach resort.
There are a number of different models to choose from. They differ in buoyancy, performance and cost. You can choose a model based on what you will be using the fin for. The DOL-Fin Pilot2 is designed with more stability and operational flexibility to provide swimmers and divers with the ability to scuba dive, freedive, spear or just surface swim, while the DOL-Fin Orca2 is designed with positive buoyancy and streamlining to provide maximum performance for competitive freediving and those who take the time to train for high-performance freediving beyond the 20m depth range.
Despite the model you choose, all Smith Aerospace fins are crafted to be comfortable and easy to travel with. The compact hydrofoil folds to fit in a suitcase and can even detach from the support structure for even more flexibility in packing options. This makes traveling a breeze and saves money by eliminating extra luggage expenses for packing your monofin on that exotic diving vacation. One of the biggest complaints about traditional monofins is their awkward and uncomfortable fit. Many monofins will end up hurting your feet with prolonged use, and traditional monofins make you choose between effectiveness and comfort. DOL-Fin monofins differ in their design, allowing for the best of both without compromise.
Regardless of your skill level, DOL-Fin monofins are the way to go.
Well, now that's odd. When I brought up the forum, the most recent post was by Revan 2 pages back. I responded to his query, but once I hit send I see two pages of new stuff now with a revised copy. Odd. Sorry for the weird reply that evidently dredged up old news.
....https://forums.deeperblue.com/threads/lunocet-advertisement-on-deeperblue.101419/
Add to that that it is damaging your product and your sales, not only from taking a market share, but also because people confuse your fin with another brand and associate it with negative things because of that, despite your excellent reputation in smaller circles and excellent products....
No problem. FYI: I think I'm going to use this on the Products page from my website (Note - the newer revision above). If I get any dealers also selling gear, this would be the standard text they would likely use on their website unless they take the time to do a custom rewrite. I think it needs to be general enough to appeal to the novice, but it cannot take on a tone to alienate the primary demographic, male freedivers with some previous monofin experience (why men, I don't really know. that's just been my experience so far).
Things are moving slow now because I'm still in the final stages of getting all the taxes done for 2014. Between that and staying on top of orders, I haven't recently done much extraneous development work here to talk about. I'll probably have a website update and some new content later in April or early May. Plus, @Fondueset's Orca2 review should be coming out sometime fairly soon.
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