Hey guys,
wanted to share this ordeal experience.
I bought Omer carbon fin and it came half-cracked from Subprof. Box was undamaged.
Contacted the company and they said I have to courier back to them with my own cost. They said sorry but no accountability they would like to sacrifice.
So many messages that it is unfair for me to send it with my cost and I gave up and sent it.
They said I should not put their SUBPROF company on the courier because they do not want to get caught in Custom.
Sent it without it and the product got stopped by the custom and they asked me to sort it.
Requested for a bloody REFUND and they kept on talking about something else - like they will send the new product once I clear the custom out.
Luckily my visa credit company agreed with this nonsense and refunded the money.
Will never ever ever use this company.
Be Warned guys.
Cheap junkie stuff and dodge as
Took nearly 2 months to get sort this one and my holiday got ruined by this company.
wanted to share this ordeal experience.
I bought Omer carbon fin and it came half-cracked from Subprof. Box was undamaged.
Contacted the company and they said I have to courier back to them with my own cost. They said sorry but no accountability they would like to sacrifice.
So many messages that it is unfair for me to send it with my cost and I gave up and sent it.
They said I should not put their SUBPROF company on the courier because they do not want to get caught in Custom.
Sent it without it and the product got stopped by the custom and they asked me to sort it.
Requested for a bloody REFUND and they kept on talking about something else - like they will send the new product once I clear the custom out.
Luckily my visa credit company agreed with this nonsense and refunded the money.
Will never ever ever use this company.
Be Warned guys.
Cheap junkie stuff and dodge as
Took nearly 2 months to get sort this one and my holiday got ruined by this company.