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First order fron

Thread Status: Hello , There was no answer in this thread for more than 60 days.
It can take a long time to get an up-to-date response or contact with relevant users.


New Member
Aug 21, 2020
I placed my very first order from about two weeks ago, my products were set to arrive between Sep 22 and Sep 28.
Now i receive a message informing me about a delay/stock problems although it was in stock the first time i ordered it.
I've seen some negative reviews about regarding stock and shipment on the forums, but i thought it can't happen with every order, and baam my time to serve patience with them!

The goal of this thread is to share a detailed experience with hoping it will help someone who's willing to purchase from them.

Mr. X

Forum Mentor
Staff member
Forum Mentor
Jul 14, 2005
Hmm not sure that this is the right area for this. We've had a few threads before, from other dissatisfied customers. They don't always screw up but it happens way too often, perhaps more often than not?


Active Member
Jun 17, 2020
The delays are completely understandable. Wait until you wait for a much delayed order and one of your items that you paid for is not there, and they dont believe you and you cant get a refund. And of course you had to pay heavy import fees on the item that was not there, and you had to pay shipping for the item that was not there. That is when the real scubastore fun begins. Oh so fun. Then you get to have fun contacting them and sending you a computer generated response about something other than your missing item. The fun never ends with scubastore... i just purchased a shaft from them five minutes ago btw lol
  • Haha
Reactions: Baphomet


Active Member
Sep 21, 2015
I'd always use PayPal with, or anyone that accepts PayPal, for PayPal has much better consumer protection process than other credit cards in my experience.
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Reactions: Baphomet


New Member
Aug 21, 2020
Thank you all for your insights.
I have received the items after 33 days of the order placement. The goods came well packaged in one box and wrapped with bubble wrap. I have replaced the mechanism on my speargun. Going to try it and the new mask tomorrow. - The Worlds Largest Community Dedicated To Freediving, Scuba Diving and Spearfishing


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