Hello everyone,
I thought this would be an effective way to get a word or two out and around about these guys.
I recently decided to buy the bazooka II speargun, it looks nice and seems to have the features I look for, price, reliability etc..
what I did not count on was the unreliability, crappy service and lack of professionality of the manufacturer.
My web order seemed to be OK, credit card security and all, so I thought it would be a done deal I would go to Mexico with my new gun. Nothing furthest from the truth, Upon receiving confirmation order number, few days later I get an e mail saying they did not accept my card brand, even though it was listed on the pricing website. I had to give them other card on an e mail to activate the order "asap". So I did. days went on, nothing, I started to worry what about my gun, again I sent another e mail, nothing. I figured they did not get my info so I reorder the gun with my other credit card, this time around the service went from bad to worst, no e mail confirmation, no response and no acknowledgement, I tried for two weeks, no response from them. At that point I figured they were tired of me and tried another message from work, not surprisingly, I got zero response.
I must say they are, by far, the worst guys I ever had to deal with, they may make good guns I have no doubt about it, but they are not worth your business people.
I told my story to the guys in my club, and I know for fact that nobody in So Cal is thinking about ordering these guns anymore, thank God we have Riffe, maybe they should send over an intern or two to learn how to run a company.
Good luck if you have to deal with undersee !!!
:naughty
I thought this would be an effective way to get a word or two out and around about these guys.
I recently decided to buy the bazooka II speargun, it looks nice and seems to have the features I look for, price, reliability etc..
what I did not count on was the unreliability, crappy service and lack of professionality of the manufacturer.
My web order seemed to be OK, credit card security and all, so I thought it would be a done deal I would go to Mexico with my new gun. Nothing furthest from the truth, Upon receiving confirmation order number, few days later I get an e mail saying they did not accept my card brand, even though it was listed on the pricing website. I had to give them other card on an e mail to activate the order "asap". So I did. days went on, nothing, I started to worry what about my gun, again I sent another e mail, nothing. I figured they did not get my info so I reorder the gun with my other credit card, this time around the service went from bad to worst, no e mail confirmation, no response and no acknowledgement, I tried for two weeks, no response from them. At that point I figured they were tired of me and tried another message from work, not surprisingly, I got zero response.
I must say they are, by far, the worst guys I ever had to deal with, they may make good guns I have no doubt about it, but they are not worth your business people.
I told my story to the guys in my club, and I know for fact that nobody in So Cal is thinking about ordering these guns anymore, thank God we have Riffe, maybe they should send over an intern or two to learn how to run a company.
Good luck if you have to deal with undersee !!!
:naughty