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Forums Upgraded

Thread Status: Hello , There was no answer in this thread for more than 60 days.
It can take a long time to get an up-to-date response or contact with relevant users.
Stephan Whelan said:
This has been fixed now!


nice one - i still can't chat though :(
downloaded new Java etc but still get
Error Connecting. Please try again.
Connecting To Server...
Error Connecting. Please try again.

are you supposed to enter your regular password? it doesn't work for me either way.
i can use MSN and Yahoo Messenger, Skype, without problems. Any options on my browser i should be checking/changing?
 
Does anyone else have the problem when they go to
-forums
-new posts
-first new post (under the arrow)
I used to go to the oldest unread post but now I go to the first post, no matter how old. The arrow doesn't seem to work.
Aloha
Bill
 
Yep, same problem...Also it seems that if I read posts on one computer (home), at another (work) they'll be unread. Before the update this was not happening...

But I guess Stephan is already looking into that? (I think Deepthought already mentioned a similar problem)
 
cant see my post...

posted a new post (floats) and still can't see it in the new posts list :(
 
Bill said:
Does anyone else have the problem when they go to
-forums
-new posts
-first new post (under the arrow)
I used to go to the oldest unread post but now I go to the first post, no matter how old. The arrow doesn't seem to work.
Aloha
Bill
Bill,

The reason behind this is we have switched the method of tracking "read" or "unread" posts. The forums are now a lot smarter in how they track this, however due to the change the forums will assume that a lot of threads are "unread".

To resolve this you need to go to the Nav Bar at the top of the page, then Quick Links and then finally Set Forums Read. This will set all forums and threads "Read" and the forums will track them properly from now on.
 
island_sands said:
nice one - i still can't chat though :(
downloaded new Java etc but still get
Error Connecting. Please try again.
Connecting To Server...
Error Connecting. Please try again.

are you supposed to enter your regular password? it doesn't work for me either way.
i can use MSN and Yahoo Messenger, Skype, without problems. Any options on my browser i should be checking/changing?
Sara,

This is not a system configuration problem (I have checked with our software provider) - it has to be a local configuration issue on your side. You do not need to enter any passwords as this will be automatically referred from the forum software to the chat software.

Can you try clearing your Java cache (should be in your Windows Control Panel > Java Options).
 
All the avatar's and clickable pics have gone now, dont you just love upgrading software rofl
 
Hey chaps

I can't view my private messages. I get the following error:

You are not logged in or you do not have permission to access this page. This could be due to one of several reasons:
You are not logged in. Fill in the form at the bottom of this page and try again.
You may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

Mike
 
Hey again

Also, when I try to login from forums.deeperblue.net using the correct form, I am still told that I am viewing the boards as a guest.

I dumped my cache and tried again, but the same result.

Yet, I am able to post... :head

Mike
 
Pastor said:
All the avatar's and clickable pics have gone now, dont you just love upgrading software rofl
Weird, can you send me a screenshot and also a copy of the source (if you click view > source in IE).
 
TunaFish said:
Hey again

Also, when I try to login from forums.deeperblue.net using the correct form, I am still told that I am viewing the boards as a guest.

I dumped my cache and tried again, but the same result.

Yet, I am able to post... :head

Mike
Mike,

You need to clear you cookies and then close down all browser windows, the start up a new one.

Let me know if that fixes it.
 
Stephan Whelan said:
Weird, can you send me a screenshot and also a copy of the source (if you click view > source in IE).
I'm home again now and all is well, I'll check again in the morning but was displaing: "Stephan Whelan's Avatar" or "click here for so and so image"
 
Stephan Whelan said:
Mike,

You need to clear you cookies and then close down all browser windows, the start up a new one.

Let me know if that fixes it.

Hi Stephan

I am using Safari [I use a Mac]. I deleted all instances of DeeperBlue cookies, shutdown the browser, and then opened it again. The problem still persists.

I opened Firefox browser, and did not have any of these issues, was able to log in and check my PM's no probs...

Maybe a Safari bug :)

Thanks for the effort

Mike
 
TunaFish said:
Hi Stephan

I am using Safari [I use a Mac]. I deleted all instances of DeeperBlue cookies, shutdown the browser, and then opened it again. The problem still persists.

I opened Firefox browser, and did not have any of these issues, was able to log in and check my PM's no probs...

Maybe a Safari bug :)

Thanks for the effort

Mike
Mike,

I'll see if the vendor has any reported issues with Safari.
 
For what its worth, I'm using Safari and haven't noticed any problems.
 
Mike,

We have created a Help Thread over in the Announcements forum to assist people having trouble logging in. Head over to the thread now!
 
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