Just received an order with a missing item. Completely earth shattering (seriously) as I have been quite seriously planning my life around this stuff arriving.
..is it appropriate to ask wich earth shattering,life changing item this was ?
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Just received an order with a missing item. Completely earth shattering (seriously) as I have been quite seriously planning my life around this stuff arriving.
Will check into it. The only reason i used scubastore us when i search for something their seo just dominates. If i can find an asian based shop I would be very happy. Any suggestions? The problem is they make it very difficult to ahip here unless you are greased in like lazada or aliexpress, but they have crappy dive stuff.
..is it appropriate to ask wich earth shattering,life changing item this was ?
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I have had that happen a few times, the courier was a no show even when I was home on that particular day, but was told the courier had found no one home when I inquired later. Couriers lie as you say, as when they run out of time they explain the goods still in their van at the end of their shift as being undeliverable. Usually the next day they silently drop them off and sneak away to avoid a confrontation, or get someone else to deliver it.Even UPS isn’t without fault. I had a drysuit due to be delivered via UPS on Thursday. Got notification that they tried to deliver but no one was home. No note and the home office I was walking from has a view of the front door. No one pulled up. Spoke to retailer (not scubastore) and they said it’s quite common when couriers are running late - so they don’t get penalised on their run. Unbelievable.
So you got everything for free because of a missing snorkel keeper... I can understand your mood changed!I previously posted in this thread I received half an item from scubastore. After I initiated a return on their website they handled it quite well actually. They asked me if I wanted to keep the half item and get a partial refund, or get a full refund. I chose full refund expecting to have to ship the half item back and they just told me to keep it.
Truth was it was a wetsuit and I got half of it but paid the highest possible import tax as they categorized it as clothing/fashion (not on accident) and of course I paid the tax on the entire suit listed on invoice, not half a suit. That was $40 just for import taxes! I figure the top is worth about that much though and I can use it. The fact that I did not have to completely eat that $40 was certainly welcome news since it wasn't my fault they didn't send it.So you got everything for free because of a missing snorkel keeper... I can understand your mood changed!
Now which snorkel keeper was this again? My only chance in life to own a pretty dive watch depends on it!
Do you have Mares, Cressi and Salvimar distis in Australia now?Just received a Mares "Sten 42" from Scubastore which I ordered on September 23rd and was delivered on 31st October, however on checking today I find Salvimar, Mares and Cressi are no longer able to be sold to Australia, which is new. * Due to the Mares new regulations relating to distribution, we are not allowed to ship some products of this brand to Australia. Substitute Salvimar and Cressi and you get the same result. Right now Seac and Eskwad are the only pneumatic guns showing up as potential buys for orders from OZ. As expected Omer pneumatic guns have now disappeared.
Yes, at one time Salvimar were not bringing in their pneumatic guns, but that was fixed a few years ago. From memory it was about the time the first "Vuoto" models came out of the then new "Vintair". This change is probably because importers woke up to a lot of guns coming in when during the virus lockdown their own sales had tanked and they complained to the manufacturers.Do you have Mares, Cressi and Salvimar distis in Australia now?