AERIS F.10 User Feedback

[mightyblues01]

...... So I uninstalled both the driver and the software, downloaded them again from the Aeris site, and installed them again. The software seems to be all in order now, BUT... I now cannot download anything from my F10! When trying to download from the watch, I either get "Starting Handshake..." and then after around 5 secs it says "Time Out", or I get the message "Invalid Product. Process Terminated"!

Yeah, I got the drivers sorted, and I was using it fine except the software wasn't installed properly, which is when I did the above, and then started the problem above. I've tried it on my old laptop with XP with the same problem.

I also sometimes get the watch entering into WET mode when I attach the cable, so not sure if some water perhaps got into where it shouldn't have?

 

[Scorp]

Ivo - the fix for the battery issue (and other flaky types of behavior - like the screen going blank etc. ) is not a firmware update. It is the addition of insulators to prevent static discharge - it seems possible your watch was not properly repaired. Is the batter life short?

I know Fondueset, the battery issue is not a firmware stuff. Nevertheless, the service and "update" they reassured me was performed on my F.10 didn't fix the battery issue. I explicitly told them about this problem, but I still get the low battery and change battery warnings despite of a new battery i installed. So I am at the starting point. I bougth the F.10 last october, and now I simply wait a bit more before sending it in again, hoping that in the meantime they will eventually release this firmware update they apparently are preparing in these days (or months).

 

[Fondueset]

Did you use the links Doug posted for the software or the stuff on the disk? I've not used it in awhile (lost my cable) but I got that error when I had the wrong software version.

 

[mightyblues01]

Yeah I know Fondueset, we've spoken about this (posts 197 - 202)!

I used the downloads from the Aeris site - like I said it was working, and then I re- downloaded and re-installed the software and it stopped working - not sure if this was the cause or if it was purely a coincidence and that something happened to the watch during diving at the same time I did the software reinstalling.

 

[Fondueset]

All I can suggest is completely UNINSTALL then manually delete any remnants and start over - wish I had a cable to mess around with; then I'd probably be more help. I kinda doubt it's the watch - because i did have a similar problem which was resolved by redoing drivers and software.

Just to Summarize - my f.10 worked great for about 8 months (I was told to expect as little as 4 months under daily use) - recording around 5,000 dives - I ran it for 3 months with the battery indicator on - figuring I'd see what I could squeeze out of the battery. During that time I had occasional weirdness - like starting at dive 1 at weird times - rare flickering screen and maybe 5-10 missed laps (most of the 5000 are pool laps) - but I figured this was because I was running on a very low battery.

Finally I replaced the battery - thats when i noticed the battery indicator coming on every time it got wet - and once the screen went black - so I sent it in.

 

[WillUnderwater]

My third F10 from aeris that I have had only a couple months continues to receive the "change battery" signal completely randomly. We also observed that it was not recording all dives when in dive mode - yet recording some when it was NOT in dive mode. Sending this one back and hoping 4th time is a charm.

 

[lulazz]

i am really disappointed with post sales
I sent my watch back 5 weeks ago
got it 2 days ago
i realised it wasn't mine (there was the receipt of another shop inside)
the seller contacted aeris and they are sending a courier to get the watch back
and i am still without watch and I am going on holiday soon
I don't think its fair to use us as testers (only microsoft get away with it ;-))
and waiting for more than 5 weeks to have the watch back is ridiculous
(for what i read here the fix was supposed to be quite easy)
i am sorry i sold my d3 for this

 

[carliman56]

I got the battery change message twice already, now it show the battery half full on the display, besides that I'm happy with the watch, it's awesome, I got it from Martin himself.

 

[Herup]

Try'n kick it into FREE mode and back to watch mode. Then you might ged rid of the change battery symbol..... for a while. :crutch
Or try the "return for hardware fix" which may solve the problem.

Very best regards
H!

 

[WillUnderwater]

From Aeris:

We have devised an engineering correction for all the watch style computers (including the F10) that has successfully fixed the battery discharge issue. This engineering change was implemented in late March/early April, and all F10 repairs currently shipping have received the update.

So if you are still having issues I would recommend contacting Aeris asap.
About to send in mine for the third time - hopefully this times the...well you know..

 

[lostre]

Nowadays most products operate in a lot different "style" than the one they are initialy advertised to.....symptoms of capitalism

product CLAIMS are just part of the MARKETING
be carefull and wise when planning to buy a product....never rely solely on its ADVERTISMENT CLAIMS

 

[trux]

Hm, there were indeed some problems reported in this thread, but I do not think that any of the claims the company did, were really false. The problems reported are mostly relatively minor issues, and despite them, I think there is currently no other freediving computer which would offer such a wide choice of functions, and additionally at a rather low price.

I'd recommend reading through this thread - I do not think the watch has any other problems than those mentioned here. Nothing really horrible, and to my best knowledge nothing violating the promises the company did. Despite some minor issues, it is functional, and has many more features than any other freediving computer on the market (well, except the Beuchat Mundial computer which is just a clone of F.10).

On my mind the only real problem is the activation depth of 1.2m that is too deep for pool training, but that's the case of most other computers too (often even worse). And that's problem only in very specific situations, and may not concern your diving at all.

I personally know several guys who own the computer, and they are very happy with it in comparison to the computers they owned before (mostly the D3).

EDIT: You write:

(or fortunately - for once more) i realized that all these ADVERTISED features where proved to be just CLAIMS

Can you tell us which feature exactly you heard was not available despite being advertized? So far, I did not see any such complain anywhere, and I can tell you I monitor probably more freedving websites than anyone else. Would love to hear about any such report, and if it turns to be true (what I doubt), I'll change the data sheet in the APNEA.cz review, of course too.

 

[Fondueset]

I agree with Trux. Moreover the problems are quite difficult to duplicate. In my case I had no problems at all until I changed the battery after 8 months.

All the functions work as advertised as near as I can tell.

I've also talked with Aeris quite a bit and I know this is at the top of their priorities. Certainly theres been no deception that I've experienced.

 

[azapa]

I also agree with Trux, and too have met many happy users.

What I really do think is needed is an acknowledgment by Aeris of the exact issues found (there are few and they are quite minor, they must have them precisely defined by now) and a path through which those owners who so desire can get those issues fixed.

 

[carliman56]

i LOVE MY F10!!!! it gives me the battery signal but I don't care,it's an amazing computer

 

[Fondueset]

Aeris thinks it is a static issue - which was causing batteries to discharge quickly. I'm not so sure there is not also a problem with the firmware perhaps miscalculating battery useage.

 

[Mullins]

Trux - I find the activation depth of 1.2m, which I think is the same on my Cressi, to be only just enough. Any less and in choppy water I would often find I was recording mini-dives while I was on the surface, which of course stuffs up the surface interval display. Even with the 1.2m setting it still happens sometimes. A user-selectable activation depth would be great for the pool; presumably the X1 does this because it does everything else. It's a little-known fact that the entire C.E.R.N. laboratory is run by three X1s in parallel.

 

[Fondueset]

Awhile ago when I was at Dean's Blue Hole, Maggie showed up without Eric. I asked her where he was and she carefully took an X1 out of a velvet lined box, gave it a couple of taps and there was Eric! Apparently he's developed a space/time folding algorithm which saves a small fortune on air fare.

 

[trux]

Trux - I find the activation depth of 1.2m, which I think is the same on my Cressi, to be only just enough. ...

Actually, it should be not only user adjustable (the needed activation depth also depends on the length of the arm), but especially there needs to be an algorithm preventing the recording of these false positives. And the algorithm also needs to make interpolation, and set the dive start an end points at the right times, to avoid cutting off the beginning (or end) of the dive profile. I am currently developing new freediving firmware for the X1, and this functionality will be included. You are right, Dave, that the current firmware is already pretty powerful, but the real power of the X1 is its amazing hardware, and the open platform allowing the integration of complex improvements, and unseen features.

 

[SporaScrub]

Well, I can report that I've had my F10 for 2 months now and logged over 200 dives. Have only had the battery signal come up twice (on dry land, at work to be more specific) and it goes away in less than 5 minutes. For the price that I got this watch (almost half the price of others), I honestly cannot complain.