These are all valid grievances, Malte and Philip. I went through many of the same things. And just to be clear, Malte, I wasn't defending Ted's record of not shipping fins in my last post, though it's true that I'm trying to put my past grievances behind me. You have every right to feel cheated. I thought you wanted to know where your fin was, so I described what worked for me with regards to tracking. The fact remains that I had to wait over a year for it to get sent to me, that I had also received false promises and that this is simply not an acceptable way to do business. It seems to me that Ted is trying to right his wrongs, but a wrong was definitely done.
I also supported the idea that Ted should make it up to those of us who have waited an excessively long time by paying for expedited shipping (via UPS, FedEx, DHL or some other carrier), which he did not do. I would have appreciated the courtesy of not making me wait another two weeks after the wrong of making me wait for a year. And all of this comes before finding out if the wait will have been worth it.
Having said this, I have another update on my situation: something good and something bad. I got another notification this morning that my Lunocet was at the post office, and, while I was writing this message, the postman brought it to my door. I was thrilled to finally get it after a year of waiting, but I got slapped with an unpleasant surprise by Canada customs. I guess that it shouldn't have come as a surprise, I mean, these are our laws after all.
The fin came extremely late, which made the extra payout sting a bit more, but in the end Ted finally delivered on his promise. In any case, you definitely cannot blame him for whatever taxes the government of the country you live in adds to imported goods.
So be advised, any Canadians thinking about buying a Luno Pro 2015. You might be looking at paying over a hundred dollars extra to the taxman (GST, PST and excise tax, whatever combination of these applies to your province), on top of whatever lousy exchange rate you get.
First impressions out of the box? It's an impressive and precise looking piece of machinery. Very easy to put together and it feels really solid. I can't wait until Tuesday, when I get to try it out in the water!
I also supported the idea that Ted should make it up to those of us who have waited an excessively long time by paying for expedited shipping (via UPS, FedEx, DHL or some other carrier), which he did not do. I would have appreciated the courtesy of not making me wait another two weeks after the wrong of making me wait for a year. And all of this comes before finding out if the wait will have been worth it.
Having said this, I have another update on my situation: something good and something bad. I got another notification this morning that my Lunocet was at the post office, and, while I was writing this message, the postman brought it to my door. I was thrilled to finally get it after a year of waiting, but I got slapped with an unpleasant surprise by Canada customs. I guess that it shouldn't have come as a surprise, I mean, these are our laws after all.
The fin came extremely late, which made the extra payout sting a bit more, but in the end Ted finally delivered on his promise. In any case, you definitely cannot blame him for whatever taxes the government of the country you live in adds to imported goods.
So be advised, any Canadians thinking about buying a Luno Pro 2015. You might be looking at paying over a hundred dollars extra to the taxman (GST, PST and excise tax, whatever combination of these applies to your province), on top of whatever lousy exchange rate you get.
First impressions out of the box? It's an impressive and precise looking piece of machinery. Very easy to put together and it feels really solid. I can't wait until Tuesday, when I get to try it out in the water!
