You could also try contacting the Better Business Bureau, though since his company already has an F rating from them, I'm not sure what more they would do exactly.
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2015 LUNOCET PRO
- Thread starterChipswim
- Start date
Thread Status: Hello
, There was no answer in this thread for more than 60 days.
It can take a long time to get an up-to-date response or contact with relevant users.
It can take a long time to get an up-to-date response or contact with relevant users.
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You could also try contacting the Better Business Bureau, though since his company already has an F rating from them, I'm not sure what more they would do exactly.
I have twice here requested replacement, plus once directly via PM. What to do next?
http://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=99665&start=15
Very interesting thread, 2012, 6 pages of comments, mostly raising hell about Ted and his bike brakes, with a few supporters. Looks like the same story as the Luno: interesting, very cool looking product, uneven performance, lots of manufacturing problems and lots of people who did not get the product they paid for. Not quite as bad as the luno, but close.
Very interesting thread, 2012, 6 pages of comments, mostly raising hell about Ted and his bike brakes, with a few supporters. Looks like the same story as the Luno: interesting, very cool looking product, uneven performance, lots of manufacturing problems and lots of people who did not get the product they paid for. Not quite as bad as the luno, but close.
I remain in the supporters category....
No doubt there's a moat around the castle=delivery frustrations! Been a bummer for a while....
So why do swimmers keep striving to breach the moat!!??
Because of what is inside! Nothing really compares even in other attractive castles....
When conflict occurs while intending to modify behavior toward a worthwhile goal.... It is an important skill NOT to fight to the death! That's why the most raw posts humanely were softened.
No doubt there's a moat around the castle=delivery frustrations! Been a bummer for a while....
So why do swimmers keep striving to breach the moat!!??
Because of what is inside! Nothing really compares even in other attractive castles....
When conflict occurs while intending to modify behavior toward a worthwhile goal.... It is an important skill NOT to fight to the death! That's why the most raw posts humanely were softened.
That's a disturbing turn for things to take. I feel I should unfollow this thread again. This situation has too much stress and unfair treatments.
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Like I said.... Sometimes better not to fight to the death.
If perceived as inexplicably and unfairly getting only the crumbs that fall from the table one might like to tip the table over?
Face it you wouldn't be nearly as driven to develop a better fin and better ads without Ted's parallel efforts. The stuff coming along for orca in the Extreme thread IS cool!!!
If perceived as inexplicably and unfairly getting only the crumbs that fall from the table one might like to tip the table over?
Face it you wouldn't be nearly as driven to develop a better fin and better ads without Ted's parallel efforts. The stuff coming along for orca in the Extreme thread IS cool!!!
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Lies Lies Lies!
I paid for my Lunocet in June last year and still have not received it. After many broken promises I lost faith in ever receiving the product or refund. Fortunately paid with a credit card so may be able to claim money back through them.
I do wonder though why Ted sometimes responds to queries if he seems to have no intention to deliver. Perhaps just confuses customers
I paid for my Lunocet in June last year and still have not received it. After many broken promises I lost faith in ever receiving the product or refund. Fortunately paid with a credit card so may be able to claim money back through them.
I do wonder though why Ted sometimes responds to queries if he seems to have no intention to deliver. Perhaps just confuses customers
Upside is: DeeperBlue is getting a lot of new members [emoji6]
Welcome Bart, I'd only have hoped to see this happen for a happier reason than this fin-desaster...
Welcome Bart, I'd only have hoped to see this happen for a happier reason than this fin-desaster...
Chip, its hard to see someone or something you like and value get trashed, but surely Ted has brought all of this on his own head. Fair game for anybody. I think you are pretty off base in your post to REVAN, although "better ads" does have some relevance. Ted is one very good marketer. I know from discussions with REVAN that he doesn't consider the Luno to be anywhere near the same performance or quality as his fin, no competition.
There is no "fight to the death". Ted will eventually go out of business. To me, the only question is how many people will be damaged. If nothing else, the law will eventually put a stop to him. In the meantime he is doing damage to the DB community, something that I value very highly. I have participated in hammering the rare flamer than shows up in these forums and have been delighted to see them leave. Ted needs to do the same thing.
There is no "fight to the death". Ted will eventually go out of business. To me, the only question is how many people will be damaged. If nothing else, the law will eventually put a stop to him. In the meantime he is doing damage to the DB community, something that I value very highly. I have participated in hammering the rare flamer than shows up in these forums and have been delighted to see them leave. Ted needs to do the same thing.
I hear you Cdavis!
Thanks for feeling my pain....
I think the industry/we swimmers are fortunate to have hyperfins (the industry standard), foils (Revan), and flukes (Ted) being developed for us to choose from!
I should also say I strongly believe Ted's designs are driven ahead faster by Ron and I value his presence. (I do intend to experience and eventually own one of his creations. I'm specifically watching for the traits of speed and forgiveness of my form flaws in the new ones.) I know they boil each other's blood. But this ball of energy we are riding wouldn't be the same without either one!
.....Acknowledging that ongoing shipping delays is a near Shakespearian tragic flaw in one of our heroes. It is more and more dangerous as time goes on.
You correctly observe it's tough for me to see him get trashed. I do not want to lose the source for the incredible equipment I've been swimming. (See swimming and diving with Lunocet thread.)
Optimistically prefer getting fixed. I appreciate AA stepping up with competent help, and I buy into the concept that together they'll get on top of it...... Sooner rather than later!!!! Apparently he has more lost orders than some folks have orders? Has to get caught up!!!
Still expect that you and I will get together with our fins in some beautiful location.... Likely on your end because it is so much prettier water.
Happy Birth Day by the way! I see you crossed the line. I'll catch up again June 7th....
Thanks for feeling my pain....
I think the industry/we swimmers are fortunate to have hyperfins (the industry standard), foils (Revan), and flukes (Ted) being developed for us to choose from!
I should also say I strongly believe Ted's designs are driven ahead faster by Ron and I value his presence. (I do intend to experience and eventually own one of his creations. I'm specifically watching for the traits of speed and forgiveness of my form flaws in the new ones.) I know they boil each other's blood. But this ball of energy we are riding wouldn't be the same without either one!
.....Acknowledging that ongoing shipping delays is a near Shakespearian tragic flaw in one of our heroes. It is more and more dangerous as time goes on.
You correctly observe it's tough for me to see him get trashed. I do not want to lose the source for the incredible equipment I've been swimming. (See swimming and diving with Lunocet thread.)
Optimistically prefer getting fixed. I appreciate AA stepping up with competent help, and I buy into the concept that together they'll get on top of it...... Sooner rather than later!!!! Apparently he has more lost orders than some folks have orders? Has to get caught up!!!
Still expect that you and I will get together with our fins in some beautiful location.... Likely on your end because it is so much prettier water.
Happy Birth Day by the way! I see you crossed the line. I'll catch up again June 7th....
Sorry @Chipswim but I'm going to have to take issue with that statement on the grounds that the two protagonists are not operating on a level playing field. Ted has taken a lot of money off of people and so far, for many reason I'm sure, not provided those people with the goods. @REVAN on the other hand, has built, shipped, provided new designs, responded to customers requests, redesigned, enhanced, shipped new products whilst operating with the integrety you'd expect of someone who is demonstrably capable of being 'in business'. In effect Ted has been acquiring capital to support himself without providing any of his creditors with a return on their investment. That is unfair on Ron who is conducting himself properly and thereby put at a disadvantage by the way Ted has been conducting his business. This is another example of how Ted is affecting individuals because of his actions. He, to my mind, has not driven forward the world of Freediving technology, he runs the risk of holding it back by creating Fear, Uncertainty and Doubt (FUD) around the competency and quality of innovation in new monofin designs and operating at an unfair advantage that could ultimately spoil the market for other manufactures and put them out of business by no fault of there own.
Ted had my money for nine months before I asked for and got my refund. That disadvantaged me as a freediver as I lost time and opportunities in training and development. I expended no small amount of emotional energy worrying and waiting for something that I finally woke up to realise was not coming and even if it did there were serious reservations, in my mind, as to it being fit for purpose and have the longevity that I was believing was part of the design. I got no return on investment, in fact you can argue that I'm out of pocket in many ways throughout this whole sorry tail.
12 months ago this weekend I placed my order with Ted. Shortly after that I joined DeeperBlue and the first thing I saw were complaints about delayed orders and I thought 'Oh what have I done'. Like so many people since then I wished things would go right but It is a year later and, in reality, nothing has changed. If anything things are worse and I'm so glad I'm out of it.
Why am I still here, on this thread, because I'm concerned now for everyone else, I don't want others to be foolishly optimistic any more.
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Maybe Ted should leave all the handling and customer care to AA, even his current outstanding orders, so ted can focus on production and weekly ship batches of flukes to AA, and AA can make a comprehensive list, make a cue according to date of initial order, and start communicating with Ted's customers when what will happen, so finally those long, long, extremely long waiting customers who are seeing some getting served much quicker.... can start trusting AA's cue list, and if Ted's production is steady, they'll have a predictable month or even week of shipping.
After hearing hopeful sounds over and over the past year, followed by frequent cries of desperation by VERY patient customers, I want to see consistent action. Ted has a working design, focus on mass producing and leave all the customer administration to AA. Focus on what your good at and leave the rest to AA Ted, I think it's the only way to save your reputation, or whatever trust that might be left.
I would not spent 30 minutes writing this if I would not care about Ted's business and his uniquely patient customers.
AA please help Ted out, and be the customer's hero, assemble the cue list, and let all of them know where they are on that list, and what to expect ahead of time PRO ACTIVELY. Thank you very much.
After hearing hopeful sounds over and over the past year, followed by frequent cries of desperation by VERY patient customers, I want to see consistent action. Ted has a working design, focus on mass producing and leave all the customer administration to AA. Focus on what your good at and leave the rest to AA Ted, I think it's the only way to save your reputation, or whatever trust that might be left.
I would not spent 30 minutes writing this if I would not care about Ted's business and his uniquely patient customers.
AA please help Ted out, and be the customer's hero, assemble the cue list, and let all of them know where they are on that list, and what to expect ahead of time PRO ACTIVELY. Thank you very much.
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Hear you both.
Philip the giant difference between you and I is simply that I always have a fin to swim.....Which is ultimately the only acceptable cure. Wipes much of the other stuff away.
My successful strategy has been like shooting ducks.... Don't shoot where they are. Shoot where they are going to be..... Each time I get a fin I order the next one. That way I don't notice that I'm waiting in line so much and I keep up with the tech progression. Frought with flaws I'm sure but easier on the blood pressure.
Kars you always have a valid solution...... Nicely presented. Hope what you just wrote is exactly what happens.
Philip the giant difference between you and I is simply that I always have a fin to swim.....Which is ultimately the only acceptable cure. Wipes much of the other stuff away.
My successful strategy has been like shooting ducks.... Don't shoot where they are. Shoot where they are going to be..... Each time I get a fin I order the next one. That way I don't notice that I'm waiting in line so much and I keep up with the tech progression. Frought with flaws I'm sure but easier on the blood pressure.
Kars you always have a valid solution...... Nicely presented. Hope what you just wrote is exactly what happens.
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@Chipswim you are one of the lucky few, you got something out of Ted and by all accounts have gotten a return on that investment and been happy with it. I too have a fin, a DOLFin Pilot and very happy with it I am too. Doubly happy because I've managed to get out of the Lunocet trap and because I have a product that I feel confident with both from my own experiences and that of others too. For the remainder of the waiting Lunocet customers this is clearly not the case. Saying that they will be happy once they get one is, to my mind, just rubbing salt in a very sore wound. Over dramatic? I think not. Am I being unnecessarily negative? No, I'm trying to be realistic.
Do I want Ted to fail..? No. Should he be allowed to continue in business..? No, not from what we know of his track record and the irritation and potential, and real, damage he is causing. If we were watching a consumer programme about some guy who was operating this way we'd be rolling our eyes and tutting and saying 'who the hell does this guy think he is?'. Trying to talk over or around the problem will not move this situation forward.
Phillips concern about FUD is well taken; its happened before.
There was a case in the private aircraft industry where a scammer with a really cool product basically destroyed investment and trust in that industry, lasted for years. Somebody else may know the details, but it was an extremely inexpensive jet that required extensive redesign before it would fly. The scammer raked in a huge number of deposits from excited customers and millions from investors, delivered a tiny number of aircraft, then went out of business and left almost everyone holding a very empty bag.
There was a case in the private aircraft industry where a scammer with a really cool product basically destroyed investment and trust in that industry, lasted for years. Somebody else may know the details, but it was an extremely inexpensive jet that required extensive redesign before it would fly. The scammer raked in a huge number of deposits from excited customers and millions from investors, delivered a tiny number of aircraft, then went out of business and left almost everyone holding a very empty bag.
I think it is a valid point regarding a trust in industry.
I've been dealing with criminals and fraudsters in my professional path, and I recognize all the symptoms of a gambling addict, who is forced to do questionable things to support his/her habit. I'm not saying Ted has any of those problems, only that his actions are just as desperate and unpredictable. It also make me feel very sad for him, as it is in itself tormenting situation, plus all our rage on top of that. Yet, none of this justifies what has happened to you guys.
Philippe, I met last Wednesday a fellow Finn Pro diver who has tested DOLfin and tested my Luno for some time when we met. According to him, there are differences favoring both fins. DOLfin is not that superior, and Luno was better in some areas. This calls for a comparison between 'em!
I've been dealing with criminals and fraudsters in my professional path, and I recognize all the symptoms of a gambling addict, who is forced to do questionable things to support his/her habit. I'm not saying Ted has any of those problems, only that his actions are just as desperate and unpredictable. It also make me feel very sad for him, as it is in itself tormenting situation, plus all our rage on top of that. Yet, none of this justifies what has happened to you guys.
Philippe, I met last Wednesday a fellow Finn Pro diver who has tested DOLfin and tested my Luno for some time when we met. According to him, there are differences favoring both fins. DOLfin is not that superior, and Luno was better in some areas. This calls for a comparison between 'em!
This is FALSE, Chipswim. I make no assumptions about your intentions, I simply state it that way to give it the necessary force. Ted Ciamillo was aware of my order due to multiple phone calls in the weeks PRIOR TO his statement here that he was completely caught up. I also contacted him after. Guess what? NO FIN. That may be due in part to the fact that I have never revealed to Ted who I am on this forum, a decision designed to confound the underhanded PR games I suspected were at play. When I get time I will be pursuing this with a vengeance, but I am extraordinarily busy as of late. There is no cause to trust Ted Ciamillo--his word is no good--and purchasing a Lunocet (or anything else) from him is a fool's errand.
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There can be no discussion about mistakes or overlooking orders from Ted's side - he simply is a criminal. See his post in this thread on March 19 where he even made an effort to fake a package to send to me. Of course this never went out - US Postal shows it as "pre-shipment info sent" for almost one month now. And he does not reply to any mails of course.
This fraud must go out of business. No use defending him.
Sadly people usually join this forum when it's too late and they have placed an order already - so we have to use all available other channels to warn people before they order and fall into his ponzi scheme !
This fraud must go out of business. No use defending him.
Sadly people usually join this forum when it's too late and they have placed an order already - so we have to use all available other channels to warn people before they order and fall into his ponzi scheme !
I won't be as definitive as Malte, although I agree with him. I also don't take kindly to my posts being removed. A few pages back I made an observation that Ted's activities look much more like fraud that incompetence. Fraud is a crime in the US. Since there is some indication that the amount of money involved could be approaching a million bucks, the consumer fraud division of the Georgia Attorney Generals office might well be interested. Somebody from Georgia should call them.
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