• Welcome to the DeeperBlue.com Forums, the largest online community dedicated to Freediving, Scuba Diving and Spearfishing. To gain full access to the DeeperBlue.com Forums you must register for a free account. As a registered member you will be able to:

    • Join over 44,280+ fellow diving enthusiasts from around the world on this forum
    • Participate in and browse from over 516,210+ posts.
    • Communicate privately with other divers from around the world.
    • Post your own photos or view from 7,441+ user submitted images.
    • All this and much more...

    You can gain access to all this absolutely free when you register for an account, so sign up today!

2015 LUNOCET PRO

Thread Status: Hello , There was no answer in this thread for more than 60 days.
It can take a long time to get an up-to-date response or contact with relevant users.
Status
Not open for further replies.
I'll check and let you know...Will try to get hold of a vernier caliper for precise measurements...
 
Fredd said:
I ordered it on the 17-March-2014. Got a tracking number from Ted on Friday 13th March 2015.
Click to expand...

Nice one, Fredd. Very much like mine. Just had notification that it's in the depot. Paid up the duty (same amount as you) and expecting delivery on Saturday.

I hope your pool is generous. Luckily I have several pool sessions a week that I can try mine out in. Just got to keep everyone else's hands off it!
 
Reactions: Raffy and Fredd
WHO THE HELL WOULD HAVE THOUGHT after all this time that getting a tracking # on Fri the 13th and then receiving it on April fools day was the magic answer!?!?




Sent from my iPhone using Tapatalk
 
Reactions: Chipswim, Fredd and Grimorkin


Oh, great. So you can ask replacement parts for me too. I had those documented in this thread in december, but Ted totally ignored everything, just raising questions about my technique.

Back in Dec I wrote "But those two plastic pieces between axles are not identical. From thinner end another is 7,5mm thick, while another partly 7mm and having most of the surface 6,5mm. I can clearly see that cutter/tool used in workshop has had 2 different depth settings, another 0,5mm deeper, but leaving the area partly 'drilled'..".

Scroll back to see it in video too. Sure, I made my own quick-fix with washers, but proper parts should be included bh warranty..
 
@Fredd Great news for you! Still I cannot help it but feel a bit of envy (of the good one!), since I still haven't received even the tracking number... and my order was more than a month before yours...7th of February 2014
@Grimorkin And it seems you are the next! cool. I just hope this trend continues...
 
Reactions: Fredd, Grimorkin and Kars

Kerwyn, I experienced both issues also!

1) Bolts: I had LAKE shoes with BOA fastening - didn't match, only 2 / 3 holes at the time. Tried Shimano and XLC shoes, an they fitted perfectly. Verdict: Poor manufacturing tolerance in some shoes, not in Luno

2) As soon as my Luno's spring was 'broken-in', increasing lateral play which made the fin really picky, restless and inefficient. I documented it in videos, and eventually solved it by installing stainless steel washers to axle through delrin vertebrae, which eliminated the excessive movement. Verdict: poor manufacturing tolerance in Luno.
 
Reactions: Kars
finSailor said:
Bolts: I had LAKE shoes with BOA fastening - didn't match, only 2 / 3 holes at the time. Tried Shimano and XLC shoes, an they fitted perfectly. Verdict: Poor manufacturing tolerance in some shoes, not in Luno
Click to expand...

Having researched this myself along with some other people it turns out that it is nigh-on impossible to find a definitive spec for the positioning of the Look shoe bolts. There is quite literally nothing on the internet, not even the patent defines the distances between them although, to be fair, I've never tried contacting Look myself. Comparing three makes showed that the two rear bolts were the most similar distance between but the third, front, whole varied noticeably. Another point to take into account is the width of the shoes. Some manufacturers make wide fitting models that can put the inside edges closer together that you might be expecting. Bont are an example of this, their anatomically design foot beds are wider than your fancy Italian Sidi shoes, for example, which is great for comfort and sizing of the shoe to accommodate a 5mm fin sock but also worth checking both shoes on a fin for side-by-side alignment.

I'm going to cross-post this comment on the thread about "cycling shoes for monofin use":

https://forums.deeperblue.com/threads/cycling-shoes-for-monofin-use.100143/
 
I've worked with Ted to create a "hybrid" bolt pattern for the Lunocet Pro that will accommodate 98% of shoes on the market.

Lunocet Pros that ship later this month should have this revised spec I believe.

I'm currently using an older pearl izumi tri shoe and it dries amazingly and is light.

I also have a pair of Sidi tri shoes (leather) and they are made like custom Italian loafers... And I have wide feet!?

The Lake shoes didn't stand up to water / chlorine AND the plastic sole cracked on both shoes.


Sent from my iPhone using Tapatalk
 
Reactions: marginatus

I don't think it's a mistake... I ordered and paid my fin 3 months ago, and guess what... yeah still nothing.
Apparently the fin was in stock and ready to ship from the beginning, was sent at least 3 times.. and yet here I am empty handed and getting upset. Thinking about asking for refund, which doesn't make me happy as I was looking forward to get one.
Can't really recommend Ted's product, not because they're bad, but the service is...
 
More than six month ago I ordered a Lunocet Pro from Ted. Although getting several confirmations that the fin will be sent out 'the next days' I never received anything - like quite some other people here.

I then canceled my order on 9-March-2015 and requested refund via PayPal until Mar-15th. Again no reaction from Ted, no refund.
On Mar-20th he wrote he has 'completely caught up' and asked for an address (which I provided him 6 month ago...) for delivery - completely ignoring my request for refund.
Just to demonstrate my good will I agreed to give him a last chance and replied him on Mar-23rd that I would accept the fin if I would receive a proof for shipment within one week.

As expected I fruitlessly waited again.

Thus, on April-1st I ultimately canceled my order and again asked for refund.

I yet have not got any response from Ted except the usual automated reply that proves he has received the mail.
Sending me my money should not take more than five minutes to log into PayPal and start the transfer.

Ted Ciamillo, if you read this please be aware that I am not gonna wait for refund another six months before taking further actions to enforce my claims.
I do not want this fin anymore nor your elaborate excuses, I simply want my money back - immediately. Period.
 


Spoke to Ted today, looks like some mixup with dates, so my fin should be on the way tomorrow...
 
I've followed development of the Luno since the disastrous review in DB years ago, and watched the increasing tide of complaints by customers who never received their fins. At first it looked like incompetence by a maker who had no concept of the importance of customer service, but, as I've watched, it becomes more and more apparent that fraud is a much better description. Fraud is a crime in the US. There is some indication that the amount of money is substantial. The consumer fraud department in the state where the manufacturer is located(Georgia?) might well be interested. I suggest that somebody who has been injured, call'em
 
Reactions: Pan, baiyoke, HydroApprentice and 1 other person
onemanarmyxx7 said:
Spoke to Ted today, looks like some mixup with dates, so my fin should be on the way tomorrow...
Click to expand...
Wish you all the best with regards to this promise, but I would not bet too much on it's fulfillment based on my personal experience...

Please keep us informed if you receive the fin - and also if not.
 
finSailor said:
Oh, great. So you can ask replacement parts for me too. I had those documented in this thread in december, but Ted totally ignored everything, just raising questions about my technique.
Click to expand...

At least you get some sort of reply.........
 
Update on my post (#718) from yesterday: got a phone call from Ted today where he requested my account details for the refund transfer, as he stated he has no PayPal account anymore.
Mailed him the details today and keep fingers crossed I will finally get at least my money back.
Will keep you posted on the proceedings...
 

@Ted Ciamillo
Hi Ted, when I read this post of yours I was very happy and hopeful to finally put an end to the long wait (3 months for me ATM) and get the fin. What a fool I am!
Unfortunately it was just another trick of yours to buy time from your customers. I emailed you as you required but you never replied with proof of shipment(again). Despite your promises, the fin hasn't been shipped as the USPS status is still "pre-shipment" like 3 months ago.
@cdavis is right, this behaviour can be considered fraud.

Now my patience is finished. I am really astonished seeing that you have been able to keep many of your customers in this situation for more than a year and they are still willing to listen to your words and wait for the fin. Well, I am not one of them. It is not right, I don't want and I can't. I am a PhD student and 600$ for me is not little money.

I formally ask you immediate refund or shipment of the fin. If the situation does not evolve in the next week I will contact other customers in my situation and bring matters further as cdavis suggested.


Tullio (Pan)
 
Reactions: Malte_B
Just want to add that i just discovered this forum "http://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=99665&start=15" by typing in google "ciamillo fraud". People were accusing Ted of fraud back in 2012! I should have done more research on Ted's business before buying the fin...
guys, open your eyes, Ted has been playing this game for a very long time. it is time for things to change.
 

So, this label Ted posted after your initial complaint wasn't your package (from post #634)? https://tools.usps.com/go/TrackConfirmAction?tLabels=CV033571629US

I had assumed this was taking care of your order to Australia. Sorry to hear that you are still waiting.

Did this box go to anyone on the forum? Does anyone on the forum know of someone in Australia that received a Lunocet around the end of March? The freediving community is a pretty small crowd. If someone got a Lunocet delivered, it seems there'd be a chance someone on DB would know something about it. If you do, please speak up!
 

Hi Revan,

I wish that was me...I wouldn't be raging on the forum.
This is mine
https://tools.usps.com/go/TrackConfirmAction!input.action?tLabels=CJ195468519US

Cheers,

Pan
 
Status
Not open for further replies.
Menu
Log in
Register
Cookies are required to use this site. You must accept them to continue using the site. Learn more…